Australia's Best NDIS Software —
Care, beautifully managed.
Your team,
in their pocket.
A native mobile experience for support workers — clock in, check schedules, submit notes, and communicate securely from anywhere.
Everything you need to manage care,
compliance, and payroll.
A clean, purposeful design hiding unparalleled depth. Manage participants, staff, billing, and compliance from one dashboard.
Participant management
Keep participant details, plans, and support needs in one place. Assign support workers and track care.
Rosters & shifts
Build employee and participant rosters by location, shift, and date. Bulk create and manage availability.
Employee portal
Let support workers log in to view their roster, set availability, and receive notifications.
Progress notes & incidents
Record progress notes and incident reports. Stay compliant and audit-ready.
Compliance & documents
Manage documents, certifications, and care types. Control access by role and company.
One dashboard
Single view of your organisation: participants, employees, locations, and rosters.
Real-time chat
Instant messaging between staff and employees with MQTT. Stay connected with read receipts and typing indicators.
Shift Clinical Compliance
Enforce mandatory document completion before shifts can be finalized for payroll.
Workforce Certification Tracking
Automated tracking and expiry alerts for employee certifications and mandatory documents.
Enterprise-Grade Security Built In
Your participants' data deserves the highest level of protection. Medinex uses AES-256 encryption at rest, TLS 1.3 in transit, and role-based access controls across the entire platform.
AES-256 Encryption
All messages, chat history, and sensitive data encrypted at rest
Encrypted Communications
Real-time messaging secured with AES-256 encryption at rest and TLS 1.3 in transit
Secure Data Storage
NDIS-compliant data protection with regular security audits
Role-Based Access
Granular permissions ensure staff only see what they need
Audit Logging
Complete activity trails for compliance and accountability
HTTPS Everywhere
All connections secured with TLS 1.3 encryption
Why providers call us the
best NDIS software in Australia.
Reclaim time spent on compliance paperwork and manual rosters. Medinex connects attendance directly to payroll and NDIS billing — automatically.
Automated Invoicing
Convert approved timesheets into exact NDIS line-item invoices instantly.
Award Interpretation
Built-in SCHADS award rounding and automated payroll logic via shift timebands.
Proactive Compliance Tracking
Monitor worker qualifications, First Aid expiries, and NDIS worker screening with automated alerts before anything lapses.
Empower your
frontline team.
Provide your workforce with a beautiful, intuitive portal. Give them exactly what they need to deliver exceptional care without the administrative friction.
Mobile Self-Service
Clock in/out with geolocation, accept shifts, and set availability effortlessly.
Clinical Charts & Notes
Submit digital progress notes, bowel charts, and sleep observations seamlessly.
Encrypted Communication
AES-256 encrypted messaging. All chats stored encrypted at rest and transmitted over TLS 1.3.
Built by someone who understands NDIS
Medinex was built in Australia, for Australian providers — with the SCHADS Award, NDIS Practice Standards, and the reality of running a disability support organisation baked in from day one.
Australian-hosted
Your data never leaves Australian servers. Hosted on AWS ap-southeast-2 (Sydney).
SCHADS Award compliant
Shift timebands and pay calculations built to Australian award standards — not adapted from overseas software.
Personally supported
You get direct access to the founder — not a ticket queue. Real answers, fast.
Transparent pricing
No hidden fees. Choose a plan that fits the size of your organization right now.
Starter
Essential features for small teams, billed monthly.
- 2 active employees
- 2 active participants
- 2 locations
- Employee portal access
Standard
Core features for growing providers, billed monthly.
- 5 active employees
- 5 active participants
- 5 locations
- All Starter features, plus:
- Employee portal access
Professional
Comprehensive tools for mid-size organisations, billed monthly.
- 100 active employees
- 250 active participants
- 20 locations
- All Standard features, plus:
- Task management workflows
- Medication tracking forms
Enterprise
Full platform access with advanced automation, billed monthly.
- Unlimited employees
- Unlimited participants
- All Professional features, plus:
- Audit reporting logic
- Custom AI rostering access
Need a Custom Plan?
We offer bespoke, tailored solutions engineered specifically around your disability services company size, location counts, integration requirements, and compliance audit frameworks.
Ready for the future?
Join NDIS providers who've simplified their operations and reclaimed time for care. Setup takes minutes.